Shipping Policy
Last updated: January 2025
1. Shipping Coverage
We ship across India to all serviceable pin codes. Shipping is available for both B2B and B2C customers.
2. Shipping Charges
Shipping charges are calculated based on the weight of your order using the following slabs (inclusive of 18% GST):
| Weight Range | Charge |
|---|---|
| 0 - 500g | ₹47.20 |
| 500g - 1kg | ₹82.60 |
| 1kg - 2kg | ₹106.20 |
| 2kg - 3kg | ₹118.00 |
| 3kg - 4kg | ₹141.60 |
| 4kg - 5kg | ₹165.20 |
| 5kg - 10kg | ₹236.00 |
| 10kg - 20kg | ₹354.00 |
| 20kg - 50kg | ₹590.00 |
3. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. You will receive tracking information once the order is shipped.
4. Delivery Time
Standard delivery typically takes 3-7 business days depending on your location. Remote areas may take additional time.
5. Order Tracking
Once your order is shipped, you will receive tracking details via SMS/email. You can track your order status in your account dashboard.
6. Shipping Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders across India.
7. Delivery Issues
If you face any issues with delivery, please contact us at 9834763808 and we will assist you promptly.
8. Undelivered Packages
If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you to reschedule delivery. Additional shipping charges may apply.
Note: This is a placeholder document. The business team should review and customize this content according to actual shipping practices, rates, and logistics partners.